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Returns & Exchanges

Due to the perishable nature of our snacks, we do not accept returns on food products. However, if your order arrives damaged or you are unsatisfied with your experience, our team is committed to making it right.

Return Process

  • 1.
    Contact Support

    Send an email to our support team within 14 days of delivery with your order number and a brief explanation of the issue.

  • 2.
    Provide Evidence

    Include clear photos of any damaged packaging or incorrect items received to help us process your request faster.

  • 3.
    Internal Review

    Our quality assurance team will review your submission to verify the claim and determine eligibility for a refund or replacement.

  • 4.
    Resolution

    Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no extra cost to you.